The Consumer Financial Protection Bureau (“CFPB”), a federal government agency, enforces federal consumer financial laws against unfair...

In January 2023, the Illinois General Assembly passed the Paid Leave for All Workers Act (“PLFAW”)[1] and as of the writing of this...

It is not uncommon for a dealership to receive a subpoena commanding production of customer records or information. With the present-day...

Full Title: Dealers Should Properly Respond to OEM Written Communications and Notices --“Nastygrams” Should Not Automatically Be Filed...

As auto dealers have likely been made aware through recent news sources, such as Automotive News, and various other automotive industry...

The Illinois Consumer Fraud and Deceptive Business Practices Act (the “Act”) is a powerful legislative enactment that is intended to...

With alarming frequency, we hear news of the latest data breach or privacy intrusion involving customer information. Indeed, as this...

In the auto industry, the sale of aftermarket or voluntary protection products (“voluntary products”) is an important source of profit to...

Online transactions and e-commerce open new opportunities for dealerships in the ever-changing digital retail landscape.